Claire Humber

Biography: Claire helps resort operators and developers conceive, plan and bring to life ski and mountain resorts that balance customer delight and loyalty, distinctiveness, operational efficiency, and cost-effectiveness. She combines systems thinking, wide-ranging experience, an abiding commitment to the ski industry, and expertise in creating focus and consensus to help clients make the most of what’s in place today, while building for a future that’s likely to be significantly different from the past. Claire has been with SE Group for 30 years and has led both large and small mountain resort projects throughout Canada and the United States, Scandinavia, Iceland, Korea and Japan. This breadth of experience and expertise allows her to understand the interconnectedness and specifics of a wide range of topics—ranging from development trends to multi-season operations to guest services and branding. Claire is a sought-after speaker and writer. She has spoken at National Ski Areas Association and Urban Land Institute conferences and meetings, and publishes often in Ski Area Management magazine. Claire is currently serving on the Vermont Climate Economy Action Team.